Absolutely all of the comments below me must be either written by employees or people who got paid to LIE about Zoom tech's services. If I could have given no starts, I would have. Yes the workers seemed pleasant, but they are both careless and inconsiderate. I had a car inspected prior to purchasing it and not even one month later all of the symptoms started to show. Zoom tech claimed that the car passed inspection and that everything was "fine". I later found out that was not the case at all. The regular services/upkeep of the car needed to be done (which was understandable), but that should have been brought to both my and the seller's attention. I was unaware and untold that I needed new brakes ($150 a piece, you do the math). I was left in the blind to the whole situation. In the so called "notes" of the inspection, which I had to call myself to ask for after I had started experiencing problems, it was noted that my battery needed to be cleaned, due to corrosion.. I later found out that I needed to replace my whole battery! When bringing this to Mr Austin's attention, he did not care and did not seek a way to help me.. other than offering me to do a test on the battery (which of course he would charge me for, after screwing up in the first place) and then charge again to install the battery. I brought my vehicle to a different, and better automotive place and they tested my battery FOR FREE and I later purchased the battery and paid to have it installed. Point of the story, Zoom tech SUCKS and they are horrible at customer service. They won't let you know what's wrong with your car, straight up, they'll play games with you until you start to run into problems as I have.
Brett and his team of professionals have provided me excellent service and advice for over 10 years at reasonable and competitive pricing. Equally as important...I trust them!
I have used Zoom Tech for several years and have yet to be disappointed in their service. The service is great and the employee customer service is great also. Brett & company always check your car and tell you what is needed. There is no pressure to have repairs done that they may recommend when checking your vehicle. The first time I went for an oil change, they recommended front brakes, but Brett took me in & showed me the brakes. They do not tell you you need something when you don't need it. They reason they saw I needed brakes was they top up all fluids AND rotate your tires at every oil change, if needed. So make Zoom Tech your mechanic shop!
I had an amazing experience with Zoom Tech!! They are extremely honest and they helped to resolve the issue with my truck and it did t break my wallet!!! Thank you guys for everything!! Will definitely be back to do future business with you!!
Great place to get your brake tag. They were thorough and fast. I was in and out.
Faith Hebert Boatright
Zoom Tech Automotive Llc is a US Car Repair based in Mandeville, Louisiana. Zoom Tech Automotive Llc is located at 815 Asbury Dr, Mandeville, LA 70471, USA.
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