I received a new bike (which was purchased from The Spokesman) as a gift... I loved the bike, but I had some fit issues, so I brought it in to the shop. Steve went above and beyond in addressing my concerns, and I'm thrilled with how the bike fits now!
They carry the Specialized bike brand (affordable upper end road and mountain bikes), but there service department is what really sets them apart. Steve and his crew are very knowledgeable and took the time to answer all my questions. They put me through a fitting session to make sure I purchased the perfect bike for me! They also carry a large variety of accessories like shoes, shorts, shirts, lights etc. I definitely recommend these guys!
Though I won't need a new bike anytime soon, if I ever do, I'll certainly return to this store.
Update 8/10: I actually did end up buying another bike sooner than expected... this one a mountain bike. This time I dealt primarily with Phil, and again am very happy with my experience with The Spokesman.
Very helpful and knowledgeable. Will always work with you to make things right. Very happy with my road bike and my wife with her cruiser.
I have thousands of trouble free miles on the three Specialized bikes i purchased from the Spokesman. This is by far the best bike shop around. Tons of accessories and, Steve, Phil, and Mark are super knowledgeable. And guess what? they ride too! They have all sizes and styles of bikes too. They don't just cater to the hard core enthusiast, they have kids bikes,cruisers,mountain, all kinds. Don't waste your time and go anywhere else.
Purchased my daughter a Specialized bike from them and she loves it. They also give you several "tune ups" for free with the purchase of a bike.
Spokesman Pro Bike Works is a US Bicycle Store based in Mandeville, Louisiana. Spokesman Pro Bike Works is located at 1848 N Causeway Blvd, Mandeville, LA 70471, USA.
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